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Frequently asked questions

Do you have a question about accommodation?

Below you will find answers to the most frequently asked questions our guests.

We strive to provide you with simple and carefree booking experience. We understand that finding the ideal accommodation is an important part of your holiday, so we have provided clear information and support. If you don't find the answer you're looking for, feel free to contact us – we will be happy to help you!

You can make a reservation through our website or contact us directly by e-mail or phone. After confirmation, you will receive all the necessary information about your stay.

Depending on the facility, some accommodations allow pets with prior notice. You can check the details in the accommodation description or contact us for more information.

Most of our accommodation facilities have free parking for guests. Details about parking are given in the description of each accommodation.

Standard check-in time is 2:00 PM and check-out time is 10:00 AM. Adjustments are possible by prior arrangement, subject to availability. Check-in and check-out times for each individual accommodation are listed in the accommodation description.

The price includes the use of the accommodation, bed linen, towels, Wi-Fi and final cleaning. Additional services that are charged will be listed in the description of each accommodation.

Cancellation policies vary by property and season. We recommend that you check the policies when booking or contact us for more information.